Terms of Use

Last updated: 29 September 2026

These Terms of Use apply when you access or use the VIVO Integrated Support website.

About This Website

This website provides general information about VIVO, the people we support and services we may provide. Website information does not create a participant-provider relationship or replace an individual service agreement.

Service Availability

Information about a service does not guarantee that it will be suitable or immediately available to every person. Support arrangements are considered individually based on needs, goals, location, availability, funding arrangements and VIVO's capacity to safely and appropriately provide the requested support.

Accuracy of Information

We aim to keep website information accurate and current, but services, availability and other information may change. Contact VIVO to confirm important current details.

Website Content

Unless otherwise stated, content created for this website, including written material, branding and original design elements, belongs to VIVO or is used with appropriate permission.

External Websites

Our website may contain links to third-party websites or services. VIVO does not control third-party websites and is not responsible for their content, availability, privacy practices or services.

Acceptable Use

You must not intentionally use this website unlawfully, attempt unauthorised access, introduce harmful material, interfere with its operation or misuse its forms or communication channels.

Liability

To the extent permitted by law, VIVO is not responsible for loss arising solely from reliance on general website information or circumstances outside our reasonable control. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Changes and Governing Law

We may update these terms when our website, services or legal requirements change. These terms are governed by the applicable laws of Queensland and Australia.