Service 01
Psychosocial & Complex Support
Consistent one-to-one support for psychosocial, mental-health and more complex support needs.
Explore service →Consistent, one-to-one disability support with real experience in psychosocial, mental-health and complex support needs.
Tell us who you are and we'll point you in the right direction.
You're looking for support for yourself and want to understand whether VIVO could be a good fit.
See who we support →You're helping someone find reliable support and want to know who will actually be working alongside them.
How VIVO works →You're a Support Coordinator, Behaviour Support Practitioner or allied-health professional looking for the right support fit.
Professional referrals →VIVO was created around a simple idea: support works better when the person feels understood, the worker is reliable and everyone knows what they're working toward.
Familiar support relationships wherever possible.
Support based on the person, not just the roster.
Building confidence and everyday capability.
Working appropriately alongside the wider support network.
VIVO has a particular focus on people who benefit from consistency, relationship-based support and someone who takes the time to understand them.
Practical, respectful support with routines, appointments, community connection, confidence and everyday life.
Learn more →Individualised support where greater consistency, preparation and communication may be required.
Learn more →For participants who benefit from familiar support, predictable routines and relationships that aren't constantly changing.
Learn more →Direct support that can work alongside relevant professional recommendations and participant-specific strategies within VIVO's role and scope.
Learn more →Consistent one-to-one support for psychosocial, mental-health and more complex support needs.
Explore service →Practical support with routines and everyday activities, with a focus on building capability.
Explore service →Getting out, staying connected, attending appointments and participating in meaningful community life.
Explore service →For participants with psychosocial or more complex needs, consistency, preparation and communication can be just as important as the task being completed.
Learn the person's goals, communication, routines and individual support needs.
Understand relevant information and agreed support strategies before support begins.
Deliver consistent direct support within VIVO's capability and agreed service scope.
Maintain useful documentation and communicate appropriately with the participant's wider team.
VIVO was founded after more than three years of hands-on disability support experience, including psychosocial, mental-health and complex support needs.
Cade remains directly involved in support while building VIVO's participant base and future team.
Familiar support relationships matter.
Build skills wherever possible.
Work with the wider support network.
If we're not the right fit, we'll say so.
You don't need to have everything figured out. Tell us about the person, what support you're looking for and what hasn't worked before. We'll have an honest conversation about whether VIVO could be the right fit.
Talk to VIVO → No pressure. No jargon.Have a participant who needs consistent one-to-one support, particularly around psychosocial disability, mental health or more complex support needs?
Tell us what you're looking for. We'll give you a straightforward answer about VIVO's current availability, capability and whether we believe we're the right fit.
Where appropriate, VIVO can work alongside Behaviour Support Practitioners and other professionals so everyday direct support remains informed by relevant participant-specific strategies and professional recommendations.
That means understanding relevant information, following agreed strategies within our role, maintaining useful documentation and communicating appropriately with the participant's wider team.
A straightforward pathway, with an honest suitability decision before anyone promises support.
Send an enquiry or contact VIVO directly about the participant.
We consider needs, location, requested hours and relevant support information.
Clarify what's important and discuss current capability and availability.
Where appropriate, meet the participant and make sure the relationship feels right.
Clear expectations, relevant information understood and communication pathways established.
VIVO is based in Bundaberg, with support available across the wider Wide Bay region depending on participant needs, location and current availability.
If VIVO could be a good fit, we'll talk you through the next step. If we're not the right provider for what you're looking for, we'll be upfront about that too.
Participant, family member or professional — you're welcome to contact us directly.